Play Responsibly

Responsible Gaming
at brojl

Gaming should always be fun — never stressful, never harmful. At brojl, we give every Filipino player the tools, information, and support they need to stay in control and enjoy the experience safely.

Strictly 21+ Only — Philippine Gaming Regulations Apply

21+

Minimum Age
Requirement

24/7

Filipino Support
Available

₱0

Cost to Use
All Safety Tools

5+

Player Protection
Tools Available


brojl's Commitment to Responsible Gaming

At brojl, responsible gaming is not just a checkbox — it is a core part of how we operate. We believe that every Filipino player deserves a safe, transparent, and enjoyable gaming environment. That means giving you real tools to manage your play, being honest about the risks of gambling, and making it easy to get help when you need it. Whether you are playing slots in Makati, enjoying live casino from Cebu, or spinning bingo cards in Davao, brojl has your back.

21+ Age Policy — No Exceptions

Philippine gaming regulations are clear: online gambling is strictly for individuals who are at least twenty-one (21) years of age. This is not just a rule we follow — it is a standard we actively enforce at every step of the brojl experience.

Here is how brojl enforces the 21+ requirement:

  • All new players must confirm their age during registration before accessing any game on the brojl platform;
  • Full KYC (Know Your Customer) verification — including a valid government-issued Philippine ID such as a PhilSys card, passport, or driver's license — is required before any withdrawal is processed;
  • If our team has reasonable grounds to suspect that a player is under 21, the account will be immediately suspended pending age verification;
  • Any account found to belong to a person under 21 will be permanently closed, all funds will be returned (minus any bonuses), and the matter will be reported to the appropriate regulatory authorities;
  • We do not accept registrations from individuals who cannot provide valid proof of age.

Parents and guardians: If you believe a minor in your household has accessed the brojl platform, please contact our support team immediately at [email protected]. We will act swiftly to close the account and return any funds.

Recognizing Problem Gambling

Gambling is meant to be a form of entertainment — like watching a PBA game or going to the movies. When it stops being fun and starts causing stress, financial strain, or relationship problems, it may be time to take a step back. Problem gambling can affect anyone, regardless of income, age, or background.

Some common warning signs that gambling may be becoming a problem include:

  • Spending more money on gambling than you can afford to lose;
  • Chasing losses — continuing to play in an attempt to win back money you have already lost;
  • Lying to family members or friends about how much time or money you spend gambling;
  • Neglecting work, school, or family responsibilities because of gambling;
  • Feeling anxious, irritable, or restless when you are not gambling;
  • Borrowing money — from friends, family, or through loans — to fund gambling;
  • Using gambling as a way to escape stress, depression, or personal problems;
  • Failed attempts to cut back or stop gambling despite wanting to.

Recognizing these signs early is the first step. brojl's responsible gaming tools are available to all players at no cost — use them before a small problem becomes a big one.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use brojl's responsible gaming tools or reach out to our support team:

Have you ever gambled with money that was meant for rent, bills, groceries, or other essential expenses?

Do you find yourself thinking about gambling frequently — planning your next session or replaying past wins and losses?

Have you tried to stop or reduce your gambling but found it difficult or impossible to do so?

Have you borrowed money or sold personal belongings to fund your gambling?

Has gambling caused arguments or tension with your family, partner, or friends?

Do you feel the need to gamble with larger and larger amounts to get the same level of excitement?

Player Safety Tools at brojl

brojl provides every registered player with a full suite of responsible gaming tools — completely free and accessible directly from your account settings. You do not need to contact support to use most of these features; they are built into the platform so you can take control at any time.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your brojl account. Once the limit is reached, no further deposits are accepted until the period resets.

Loss Limits

Define the maximum amount you are comfortable losing in a given period. When your losses reach the limit, your session ends automatically — protecting your bankroll.

Session Time Limits

Set a maximum session duration. When your time is up, brojl will notify you and, if you choose, automatically log you out — so you stay aware of how long you have been playing.

Cool-Off Period

Take a short break from gambling — 24 hours, 7 days, or 30 days. During a cool-off period, you cannot log in or place any bets. Your account and balance remain safe.

Promotional Opt-Out

Opt out of all promotional communications — bonus offers, free spin alerts, and marketing emails — so you are not tempted by offers when you are trying to take a break.

Self-Exclusion

Permanently or temporarily block yourself from the brojl platform. Self-exclusion is the strongest tool available and is recommended for players who feel they have lost control.

Self-Exclusion at brojl

Self-exclusion is the most powerful responsible gaming tool we offer. When you self-exclude, your brojl account is blocked and you will not be able to log in, deposit, or place bets for the duration of your chosen exclusion period. We take self-exclusion requests seriously — they are processed promptly and cannot be reversed during the active period.

brojl offers the following self-exclusion options:

  • Temporary Self-Exclusion: Choose a period of 1 month, 3 months, 6 months, or 12 months. Your account is suspended for the full duration with no early reinstatement;
  • Permanent Self-Exclusion: Your account is permanently closed. You will not be able to create a new account using the same identity details. This option is irreversible;
  • Third-Party Request: A family member or legal guardian may request self-exclusion on behalf of a player by contacting our support team with appropriate documentation.

Important: During a self-exclusion period, any attempt to circumvent the exclusion — such as registering a new account — is a violation of our Terms & Conditions and will result in permanent account closure and forfeiture of any funds. If you are self-excluded, please do not attempt to re-register.

To request self-exclusion, go to Account Settings → Responsible Gaming → Self-Exclusion, or contact our support team at [email protected] and we will process your request within 24 hours.

How to Set Your Limits on brojl

Setting responsible gaming limits on brojl takes less than two minutes. Here is how to do it:

1
Log In to Your brojl Account

Visit brojl Login and sign in with your registered email and password.

2
Go to Account Settings

Click your profile icon in the top-right corner and select Account Settings from the dropdown menu.

3
Select Responsible Gaming

Navigate to the Responsible Gaming tab. Here you will find all available tools: deposit limits, loss limits, session timers, cool-off periods, and self-exclusion.

4
Set Your Preferred Limits

Choose the tool you want to activate, enter your preferred values (e.g., ₱500 daily deposit limit), and confirm. Limits take effect immediately. Increases to limits require a 24-hour cooling-off period before they apply.

5
Review Regularly

We recommend reviewing your limits every month. Your gaming habits and financial situation can change — make sure your limits still reflect what is right for you.

Getting Help — You Are Not Alone

If you or someone you know is struggling with problem gambling, please reach out. There is no shame in asking for help — it is the bravest thing you can do. brojl's support team is available 24/7 via live chat and email to assist with any responsible gaming concerns.

Beyond brojl's internal tools, several organizations in the Philippines provide free, confidential support for problem gamblers and their families:

  • PAGCOR Responsible Gaming Program: The Philippine Amusement and Gaming Corporation operates a responsible gaming framework for all licensed operators in the Philippines. Players can contact PAGCOR directly for guidance on self-exclusion and problem gambling resources;
  • National Center for Mental Health (NCMH): The NCMH provides mental health services across the Philippines, including support for behavioral addictions. Their crisis hotline is available for those in urgent need;
  • Gamblers Anonymous Philippines: A peer support community for individuals who want to stop gambling. Meetings are held in Metro Manila, Cebu, and other major cities;
  • Your Local Barangay Health Center: Many barangay health centers in Manila, Quezon City, Davao, and other cities can refer you to appropriate mental health and addiction support services at no cost.

brojl's support team can be reached at [email protected] or via live chat on the platform. We are here to help — not to judge.

PAGCOR and Regulatory Compliance

brojl operates in alignment with the responsible gaming standards set by the Philippine Amusement and Gaming Corporation (PAGCOR), the primary regulatory body overseeing gaming operations in the Philippines. PAGCOR's responsible gaming framework requires licensed operators to implement player protection measures, enforce age restrictions, and provide access to self-exclusion tools.

As part of our commitment to regulatory compliance, brojl:

  • Enforces the 21+ age restriction without exception across all games and services;
  • Maintains a responsible gaming program that meets or exceeds PAGCOR's minimum standards;
  • Cooperates fully with PAGCOR investigations and audits related to player protection;
  • Participates in PAGCOR's national self-exclusion registry, ensuring that players who self-exclude through PAGCOR are also blocked from the brojl platform;
  • Trains our customer support team to identify and assist players who may be showing signs of problem gambling.

For more information about PAGCOR's responsible gaming initiatives and the national self-exclusion program, players are encouraged to contact PAGCOR directly through their official channels.

Tips for Healthy, Enjoyable Play

Most players on brojl enjoy gaming as a fun pastime — and that is exactly what it should be. Here are some practical tips to keep your gaming experience positive:

  • Set a budget before you play — decide how much you are comfortable spending and treat it like the cost of entertainment, not an investment;
  • Never chase losses — if you have hit your limit for the day, log out. Tomorrow is another day;
  • Take regular breaks — step away from the screen every hour. Grab a snack, stretch, or call a friend;
  • Balance gaming with other activities — gaming is more enjoyable when it is one of many things you do, not the only thing;
  • Do not play when emotional — avoid gambling when you are stressed, upset, or under the influence of alcohol. Decisions made in these states are rarely good ones;
  • Keep it social — share your gaming experiences with friends and family. Isolation is a warning sign;
  • Use the tools available — set deposit limits, session timers, and loss limits proactively, not reactively. It is much easier to stay in control than to regain control.
Daily Budget Used₱300 / ₱500
Session Time45 min / 90 min

Example: How your limit tracker looks inside your brojl account — always visible, always in your control.


Why brojl Takes Responsible Gaming Seriously

Six reasons Filipino players trust brojl to keep their gaming experience safe and enjoyable

Strict 21+ Enforcement

Every player is age-verified through KYC before accessing real-money games. No exceptions, no shortcuts — brojl takes the 21+ rule seriously to protect young Filipinos.

Full Suite of Limit Tools

Deposit limits, loss limits, session timers, and cool-off periods — all free, all instant, all built into your account. Take control of your play in under two minutes.

Robust Self-Exclusion

Temporary or permanent self-exclusion is available to all players. Once activated, it cannot be reversed during the exclusion period — giving you a genuine safety net.

PAGCOR-Aligned Standards

brojl's responsible gaming program is built around PAGCOR's regulatory framework, including participation in the national self-exclusion registry for Filipino players.

24/7 Filipino Support

Our support team is available around the clock via live chat and email. They are trained to handle responsible gaming concerns with empathy, discretion, and speed.

Full Transparency

No hidden terms, no confusing fine print. brojl is upfront about the risks of gambling and makes it easy to find help — because an informed player is a safer player.


Play Smart, Play Safe

Ready to Play Responsibly at brojl?

Gaming is at its best when it is fun, controlled, and stress-free. Sign in to your brojl account today, set your limits, and enjoy everything the platform has to offer — from live casino and slots to bingo and color game — with full confidence that your safety comes first.

21+ only. Gambling involves financial risk. Please play within your means.